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Help with Wording
Etiquette
F.A.Q.



Click on a link to find out answers to common questions in the following areas:

Baby

Bridal Showers

Weddings

Monograms

Printing Methods

Order Questions

Shipping

Returns

Customer Service


BABY

Can I have the envelopes shipped ahead of my announcements?

When can I expect my envelopes if I have them shipped ahead?

We've chosen a nickname for our baby. How do I place that on the announcement?

What about "Jr."?

Is it acceptable to list siblings on the announcement?

How do I list the baby's weight and length?

We just adopted a child. How do I word the announcement?

When should the announcements be mailed out?


BRIDAL SHOWERS

Is printed registry information acceptable on the bridal shower invitations?

When should I mail bridal shower invitations?

When should thank you notes be sent for gifts I received at my shower?


WEDDINGS

What are Save the Date cards?

When should I order my wedding invitations?

When should we mail our wedding invitations?

How do I indicate the time on a formal invitation?

Can registry information be included on the invitations?

When should I use a reception card?

How do I determine a "reply by" date?

What is the proper way to stuff the invitations and enclosures into the envelope?

What are the traditional paper colors for wedding invitations?

How many invitations should I order?

When should I order my Thank You Notes?


MONOGRAMS

How do I enter my initials for a monogram?

What about a husband and wife monogram?


PRINTING METHODS

What are the different methods of printing?

How do I know that my text will be printed in the appropriate size for my card?

Where should the return address be placed on the envelope?


ORDER QUESTIONS

What if I can't see all of my text in the Preview?

How do I order a Proof?

What forms of payment do you accept?

When will I be billed for my order?

What is production time?


SHIPPING

How long do orders take to ship?

What are the shipping charges?

Do you ship overseas?


RETURNS

What if I catch a mistake before my order is printed?

What do I do if I notice a mistake after my order is printed?


CUSTOMER SERVICE

When am I able to reach someone with questions concerning my order?

Can I place an order over the phone?

May I contact you by e-mail?

Do you have a 'walk-in' store?

How much will it cost to mail my wedding invitation?

Can I have my order gift-wrapped and sent to a different mailing address


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